SaaS Disruption Dynamics — How AI Rewrites Customer Support
AI-native support agents are challenging incumbent customer support platforms faster than most predicted. In this session we build and run a live disruption model — tracking how adoption shifts between incumbent and challenger, calibrated against real public market data, and what it reveals about where the tipping point actually lies.
About the Management Simulation Brownbag Series
See how simulations reveal what intuition misses. A live look in the lab and under the hood — models, demos, practices, insights and lessons from thousands of simulation runs and many workshops. No sales pitch, just genuine insight for leaders, teams, decision-makers and facilitators.
Each session: one topic, one practical takeaway. Join a growing community of System Actors and practitioners who believe complex decisions deserve better tools than spreadsheets and intuition alone.
Or copy this link: https://meet.zoho.eu/whgm-wnq-pwe
Register once and you’re all set — you’ll be notified automatically ahead of each upcoming session, so you never have to check back here.
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- Want to join our pool of facilitators? Check out the call for facilitators.
- Would you like to present? Contact us for guest speaking opportunities.
Explore More
- System Dynamics Simulation & Strategic Modeling — our modelling practice
- Management Simulation Workshops — book a virtual session
- WITTIGONIA Insights Blog — articles, demos and deep dives