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  • Start
  • Blog
  • Events
  • Works
    • Focus Topics
      • Transformation Dynamics
      • Recall & Crisis Dynamics
    • Service Spectrum
      • Overview
      • Digital Services
        • Digital Agentur 🇩🇪
        • Digital Agency 🇺🇸
      • Consulting
      • Analytics Insights
    • Online Briefings
      • idea,- Podcast
      • idea,- cast Briefing Center
      • Online Academy
  • About
    • Updates Newsletter
    • Contact
    • Careers & Opportunities
    • Partners & Suppliers
    • Press & Media
    • Legal Information
      • Impressum
      • Privacy (Datenschutz)
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People and Targets

How to set SMART objectives and goals for your Customer Success Team?

Blog, Blog-EN, Customer success, Growth, Leadership, OrganizationBy Thomas WittigJune 24, 2018Leave a comment

Customer Success Teams have a major impact on recurring revenue growth. How to align and set SMART objectives for superior customer experience and performance?

Ideas for marketing, growth, innovation, transformation and organisation development.

Upcoming topics in the idea,- cast coaching and briefing series

Blog, Blog-ENBy Thomas WittigMay 27, 2018Leave a comment

Upcoming topics in the idea,- cast briefing and group coaching program.

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